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Prof. Dr Claudia Jonczyk Sédès, HDR

  • Professeure de management stratégique 
  • Institut de management
    Université de Neuchâtel
    Rue A.-L. Breguet 2
    CH-2000 Neuchâtel
  • courriel : claudia.jonczyk@unine.ch
    Tél. : ++41 (0)32 718 14 70

    Bureau no. R166

Prof. Claudia Jonczyk Sédès

Curriculum Vitae

Before joining the University of Neuchâtel, Claudia Jonczyk has been a Professor of Management at ESCP Europe's London campus and a visiting researcher at INSEAD. She teaches a variety of classes in the field of organisation studies and theory, strategy, change management and international management to Bachelor, Master and MBA as well as executives. Professor Jonczyk has also taught at the University of Geneva, Switzerland and HEC Paris.

Professor Jonczyk holds a PhD from the University of Geneva and a Master from the University of St. Gallen, Switzerland. She was a visiting research fellow at MIT’s Sloan School in Cambridge where she worked on the topics of knowledge management and organizational learning in high-risk industries. In her current research she looks at social capital and network development. Her research has been published in leading academic journals such as the Academy of Management Journal and Organization Science as well as in practitioner outlets and case studies.

Claudia Jonczyk has worked as a strategy consultant for LEK Consulting in Germany and the UK and for Pricewaterhouse Coopers in Switzerland.

  • Networks and networking strategies
  • Configurational approaches to networking
  • Social capital dynamics
  • Networks and agency
  • Organizational learning and knowledge management
  • Externalization of implicit knowledge
  • Diversity research
  • Homophily and networks
  • Cross-country comparisons of female managers’ career paths
  • Professor of Management at ESCP Europe's London campus

  • Visiting researcher at INSEAD

  • Teaches a variety of classes in the field of organisation studies and theory, strategy, change management and international management to Bachelor, Master and MBA as well as executives

  • University of Geneva, Switzerland

  • ​HEC Paris

  • Visiting research fellow at MIT’s Sloan School in Cambridge

  • Strategy consultant for LEK Consulting in Germany and the UK

  • Strategy consultant Pricewaterhouse Coopers in Switzerland.

Publications

  • Bensaou, B., Galunic & Jonczyk Sédès, C., 2017. Vous détestez réseauter?, Harvard Business​ Review France, online, 29/8/2017
  • Jonczyk, C., 2016. Dig deeper for the dividends of diversity, Info Magazine, March-April: 29.
  • Jonczyk, C., Lee, Y., Galunic, C., & Bensaou, B., 2016. Relational changes during role transitions: The interplay of efficiency and cohesion, Academy of Management Journal, 59(3): 956-982.
  • Bensaou, B., Galunic, C., & Jonczyk, C., 2014. Players and purists: Networking strategies and agency of service professionals, Organization Science, 25: 29-56.
  • Jonczyk, C., 2013. Between the glass ceiling and the sticky floor: Subtle barriers, Info Magazine, May-June: 47.
  • Galunic, C., Jonczyk, C., Lee, Y., & Bensaou, B., 2012. Tie loss and tie gain: Trust & efficiency during management transitions, Academy of Management Best Paper Proceedings.
  • Jonczyk, C., 2010. The development of social capital: On managing game-players, trade-off ​makers and low-keys, in: Stadtler, l., Schmitt, A., Klarner, P., & Straub, T. More than Bricks in the Wall: Organizational Perspectives for Sustainable Success: Springer: 124-130.
  • Jonczyk, C. 2009, Branching out, Talent Management Review, 28-29.
  • Jonczyk, C., 2008, Acquisition des compétences et différences culturelles: Quelques réflexions, in: Thiberge, B. (ed.), Vous avez dit compétences sociales et relationnelles?, Edition l'Harmattan, pp. 79-89.
  • Jonczyk, C. & Bensaou, B., 2007, L’effet de réseau, levier de la performance, in: Bain & Company (ed.), L'art de la croissance, Éditions Village Mondial, Les Échos, Pearson Education, pp. 222-226.
  • Alexandre-Baily, F., Festing, M. & Jonczyk, C. 2007, Becoming a Leader: Career paths and leadership in Germany and France, in: Bournois, F., Duval-Hamel, J., Roussillon, S., Scaringella, J.-L. (eds.), Comités exécutifs. Voyage au coeur de la dirigeance, Éditions d'Organisation.
  • Jonczyk, C., 2005, The social creation and destruction of knowledge: Writing learning stories, in: Gherardi, S., Nicolini, D. (eds), 2005, The Passion for Learning and Knowing, University of Trento e-books, Trento.
  • Gibbert, M., Jonczyk, C. & Kugler, P. 2002, ShareNet: Giving a nudge to a knowledge-based business model at Siemens ICN, in: Eppler, M., Sukowski, O. (eds), Knowledge Management: Project Experiences, Implementation Insights, Key Questions, Net Academy​ Press.
  • Gibbert, M., Jonczyk, C. & Völpel,S. 2000, ShareNet – the next generation knowledge management, in: Davenport, T., Probst, G. (eds), Knowledge Management Case Book, Wiley.
  • Gibbert, M., Jonczyk, C. & Trillitzsch, U. 2000, Networked knowledge, in: Davenport, T., Probst, G. (eds), Knowledge Management Case Book, Wiley.

Submissions

  • ​​Bensaou, B., Galunic & Jonczyk Sédès, C., 2017, accepted and forthcoming. Stratégies de réseautage pour les passionnés, les puristes et les modérés, Harvard Business Review France.
  • Jonczyk Sédès, C., Metaphors as early warning signals in strategy implementation, submitted to Journal of Business Strategy.
  • Barbulescu, R., Jonczyk, C., Galunic, C., Serving two masters: Role enactment in professional service firms, submitted to Journal of Management Studies.
  • Galunic, C., Jonczyk, C., & Bensaou, B., Ich hasse es zu netzweken, submitted to Harvard Business Manager

Work in Progress

  • Bertola, L., & Jonczyk, C., Better network, fewer benefits: Female managers on partner track, in preparation for Gender, Work and Organization
  • ​Jonczyk, C., Bensaou, B., & Galunic, C., Networking and micro mechanisms of agency: A longitudinal perspective, in preparation for Organisation Studie​

Cases

  • Gibbert, M., Jonczyk, C. & Kugler, P. 2001, ShareNet: Giving a nudge to a knowledge-based business model at Siemens ICN, European Case Clearing House.
  • Gibbert, M. & Jonczyk, C. 2000, Knowledge management at Telcotech, European Case Clearing House.
  • Probst., G. & Jonczyk, C. 1999, Multilink’s entry in the Swiss telecommunication market, European Case Clearing House.
  • Probst, G. & Jonczyk, C. 1999, The Multilink joint venture, European Case Clearing House.

Other publications

  • How to get ahead when you hate networking, INSEAD Knowledge, Nov. 7, 2016. 
  • Jonczyk, C. & Bensaou, B. L’effet de réseau, levier de la performance, Les Echos, Dec. 14, 2006.

Working papers

  • ​Barbulescu, R., Bensaou, B., Galunic, C.D. & Jonczyk, C., 2007, Client embeddedness of service professionals, INSEAD Working Paper 62/OB/TOM, 1-42.

Conference presentations (Peer-reviewed)

  • Barbulescu, R., Jonczyk, C, Galunic, C. & Bensaou, B., 2017, Serving two masters: Role expectation enactment and anticipated careers of service professionals, Paper presented at the ​Academy of Management conference, Atlanta, USA.
  • Jonczyk, C., 2016, Mechanisms of career agency: A longitudinal perspective, Human ​Resource International Conference, Sydney, Australia. 
  • Jonczyk, C., 2016, Networking and micro mechanisms of agency: A longitudinal perspective, Paper presented at the Academy of Management conference, Anaheim, USA.
  • Barbulescu, R., Jonczyk, C. Galunic, C. & Bensaou, 2015, Role enactment in professional service firms, Paper presented at the Academy of Management conference, Vancouver, Canada.
  • Jonczyk, C., Bensaou, B. & Galunic, C. 2014, Mechanisms of network management, Paper ​presented at the Strategic Management Society, Madrid, Spain.
  • Jonczyk, C., Bensaou, B. &Galunic, C. 2014, Networks throughout the career cycle: The role of agency and imprinting, Paper presented at the Academy of Management conference, Philadelphia, USA.
  • Jonczyk, C., Lee, Y., Galunic, C. & Bensaou, B. 2013, Losing touch: Balancing cohesion and efficiency during management transitions, Paper presented at the Academy of Management conference,  Orlando, USA.
  • Jonczyk, C., 2013, Tie creation and agency: A process model of social capital development in a magic circle law firm, Paper presented at the EGOS conference, Montreal, Canada. 
  • Galunic, C., Jonczyk, C., Lee, Y. & Bensaou, B. 2012, Tie loss and tie gain: Trust & efficiency during management transitions, Paper presented at the Academy of Management conference, Boston, USA.
  • Jonczyk, C.& Festing, M. 2012, Coping patterns of female managers in male dominated industries - Differences within a minority group, Paper presented at the EGOS conference, Helsinki, Finland.
  • Galunic, C., Jonczyk, C. & Bensaou, B., 2011, Relational strategies during role transitions, Professional Service Firms Seminar Series, Said Business School, Oxford, UK.
  • Steyer, V., Laroche, H. & Jonczyk, C. 2010, The crisis that did not happen: A study of multilevel ​sense-making, Proceedings of the Second International Symposium on Process Organization Studies, Rhodes, Greece.
  • Steyer, V., Laroche, H. & Jonczyk, C. 2010, Tout ça pour ça ? Faire sens d'une crise qui n'arrive pas, Actes de la 19e Conférence de l'Association Internationale de Management Stratégique, Luxembourg.
  • Bensaou, B., Galunic, C. & Jonczyk, 2009, Developing network capabilities: A configurational approach, Paper presented at the Academy of Management conference, Chicago, USA
  • Jonczyk, C., Bensaou, B. & Galunic, C. 2008, Social capital in high-performing service organizations, Paper presented at the Academy of Management conference, Anaheim, USA.
  • Jonczyk, C., Bensaou, B., Galunic, C. & Barbulescu, R. 2008, Career management: How ​professionals develop their social capital, Paper presented at the EGOS conference in Amsterdam, The Netherlands.
  • Jonczyk, C., Bensaou, B., Galunic, C. & Barbulescu, R. 2008, Networking in professional service firms: How consultants and auditors develop their social capital, Paper presented at the Clifford Chance Conference on Professional Service Firms, Said Business School, Oxford, UK.
  • Barbelescu, R., Bensaou, B., Galunic, C. & Jonczyk, C. 2006, Client embeddedness of service professionals, Paper presented at the Academy of Management Conference, Atlanta, USA.
  • Barbelescu, R., Bensaou, B., Galunic, C. & Jonczyk, C. 2006, Constructing social integration ​with clients: The case of junior service professionals, Paper presented at the EGOS conference, Bergen, Norway.
  • Jonczyk, C., 2006, Revealing the hidden dimension: Externalizing implicit knowledge ​through narrative analysis, paper presented at the Conference on Organizational Learning and Knowledge Capabilities (OLKC), University of Warwick, Coventry, UK.
  • Jonczyk, C., 2005, Organizational learning through unlocking multiple organizational narratives: The case of Telcotech, Paper presented at the EGOS conference, Berlin, Germany.
  • Jonczyk, C., 2005, The development of social capital in high performance service organizations, Paper accepted for the 18th conference on International Human Resource Management (IHRM), Crains, Australia.
  • Jonczyk, C., 2005, The social creation and destruction of knowledge: Writing learning stories, Paper presented at the conference on Organizational Learning and Knowledge Management (OLKM), Trento, Italy.